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“SEXIEST WOMEN…REALLY?” IN WOMEN IN THE AUTO INDUSTRY ON DEALERELITE.NET

ccilearningcenter • October 11, 2010

The well-known poet, Maya Angelou, wrote something quite profound that I have never forgotten. “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” It seems appropriate to remember it right now, after reading the growing discourse about whether or not ADM should have posted the article about the 10 Sexiest Women. It has revealed several interesting truths, especially about those who chose to comment. Not surprisingly, most of the blog responses were written by men. Some chose to be clever, flippant or comical; some became defensive when their original comments were challenged. A very few were able to understand what women in the industry feel after reading yet another article that focuses on the outer appearance of successful women.

I’ve been thinking about the issue all day and have finally decided to offer my perspective. As “Judy” stated, I am not offended by the article as much as being immeasurably disappointed. I work closely with men in the industry almost every day of the week and count many as friends who choose to value me for my expertise and genuine concern for their success.

It’s no secret that the automobile industry has been a male bastion for years. While great progress has been made over the years to include women into the sales force, the F&I office, in manufacturing, retail and even racing, some things remain the same. In some dealerships and other sectors of the industry, time has not erased the “good old boy” mentality. The operating word here is “some.” Great strides have been made, but challenges remain; barriers still exist. Over the past twenty years, I have worked hard, rising from obscurity to becoming a nationally known trainer of sales and finance managers. I consider myself a “pioneer” in the industry. No one would consider me a raving beauty, but no one who knows me could say I haven’t earned respect for my intelligence, industry savvy, tenacity, creativity, or teaching ability. Hundreds of dealership personnel nationwide have increased their bottom line profits, due to my expertise.

How truly sad and disheartening it is then—especially during this critical time in our industry when literally hundreds of personnel have lost their jobs, dealerships have closed, car lines have been discontinued, and profits are hard to come by for many—that space on ADM’s Web site was taken up by this particular article, and that so much time was spent by the article author on the focus of physical beauty, rather than purely on the accomplishments of the women selected. How sad that the photographs chosen were those that focused on the outer appearance of the women, in “sexy” poses, and not on a visage that showed inner character or professional demeanor. How much better and more inspiring it would have been for ADM have chosen ten women in the auto industry selected for an inspirational recounting of how these genuine industry “pioneers” broke into the male bastion and achieved laudable success because of their honesty, integrity, intelligence, and plain old-fashioned hard work. Did you know that of the 100 women chosen by Automotive News as leaders in our industry “nearly half of the 2005 Leading Women have left the business for jobs in other industries?”

What women am I talking about? Here are only a few that would have made a great article in ADM:

Jody Devere with Ask Patty

Pat Moran with Pat Moran & Associates

Lisa Schomp, a third-generation car dealer and owner-president of Ralph Schomp Automotive in Littleton, named one of the “100 Leading Women in the North American Auto Industry” by Automotive News.

Stacey Gillman Wimbish: President of the Gillman Companies, also designated by Automotive News as one of the “100 Leading Women in the North American Auto Industry.”

Tammy Darvish: VP of DARCARS and owner of 4 Toyota dealerships, who recently joined members of Congress with other dealership owners to discuss the recently introduced Automobile Dealer Economic Rights Restoration Act of 2009. The legislation will restore the economic rights of automobile dealers in order to protect jobs, workers, and small business owners.

Sandy Fitzgerald-Angello: Vice President/Dealer Operations

Rebecca Chernek: founder of Chernek Consulting and CCI Learning Center, author of many journal articles on industry topics and renown menu selling training expert

Yes, I included myself on this list. I’ve earned the right. I’m determined not to become yet another successful woman who leaves the auto industry out of frustration of beauty over substance. Remember, Ginger Rogers did everything Fred Astaire did, but backwards and in high heels.

By Becky Chernek February 3, 2026
Why the Sales Desk Still Drives Automotive Profitability
A woman is standing in front of a showroom full of cars.
By Becky Chernek January 15, 2025
Over the last six months, the buzz around improving F&I performance has grown louder. Everyone’s talking about “getting back to basics” as the magic fix for today’s challenges. Sure, it sounds great—but is that enough to stop the ship from sinking? Let’s be honest: since COVID, selling cars was easy. Customers flooded dealerships, and it didn’t take much to close a deal. A handshake and a smile were often all it took. But now, things have shifted. The market isn’t as forgiving, and many dealerships are struggling to adapt. Yes, the basics matter, but there’s something deeper at play—a dangerous attitude of indifference. I’ve been in hundreds of dealerships, and what I see today is alarming. It’s like the industry is sleepwalking while the house is burning. Are dealers even paying attention? Are they willing to make the hard changes needed to turn things around? The Desk: Where Chaos Begins The desk is the heartbeat of the dealership—the hub where it all starts. But instead of pumping out efficient, profitable deals, it’s often the source of chaos. Years ago, F&I managers were respected as gatekeepers. They weren’t just handling paperwork; they were protecting the dealership’s assets and managing lender relationships with precision. Fast-forward to today, and much of that responsibility has been dumped on desk managers—all in the name of “speeding up the deal.” Here’s the catch: no one’s holding these desk managers accountable. Shotgunning deals to lenders without understanding the total cost of sale has become the norm. Sloppy credit applications, careless errors, and a lack of structure are creating a mess that F&I managers are left to clean up. When deals hit F&I, they’re riddled with issues—missing documents, unchecked details, and no clear process. This disrupts the flow, slows the deal to a crawl, and frustrates customers. It’s a perfect recipe for lost profits and wasted time. Broken Processes, Broken Performance Dealers often wonder why F&I performance is lagging, but the answer is staring them in the face: broken processes. When there’s no accountability, every department operates in silos. The result? Indifference creeps into your culture, and mediocrity becomes the standard. Ask yourself: Are your desk managers partners with F&I, or are they working against them? Are they ensuring every cash deal is turned to F&I? Do they know their lenders, or are they just guessing? Are they sticking to consistent pencils, or throwing out 84-month terms with no money down as a starting point? If you’re not checking these things regularly, you’re leaving money on the table. A worksheet is no different from a menu—both need to be precise, consistent, and aligned with a process. How Chernek Consulting Can Help At Chernek Consulting , we understand these challenges and provide solutions that work. Our services are designed to address the root of the problem: your dealership’s process and culture. We offer: Customized In-House Training tailored to your dealership’s unique needs. Virtual Training Programs to ensure ongoing education for your team. AI Champion Roleplay to simulate real-world scenarios and elevate team performance. Comprehensive Process Audits to identify inefficiencies and areas for improvement. Desk and F&I Alignment Programs to create a cohesive, results-driven culture. When you work with Chernek Consulting, you’re not just improving performance—you’re transforming your dealership into a profit powerhouse. The Cost of Complacency Here’s the harsh reality: indifference costs you talent. Why would top performers stick around in a dealership that tolerates chaos? Talented people want to work in an environment with structure, accountability, and a commitment to excellence. If you’re not providing that, they’ll find a dealership that does. I recently asked my F&I Today group what above-average F&I performance should look like. The consensus? It’s not just about numbers; it’s about alignment. The desk and F&I need to operate as one unit, with shared goals and mutual accountability. Fix the Process, Fix the Culture Dealers, if you’re serious about turning things around, it’s time to do more than “get back to basics.” You need to fix the root of the problem: your process. A strong, consistent process doesn’t just improve performance—it transforms your culture. When everyone is on the same page—desk managers, F&I, and sales—you create a dealership that runs like a well-oiled machine. Customers feel the difference. Deals close faster. Profits grow. At Chernek Consulting, we specialize in helping dealerships implement these changes effectively. The question isn’t whether you can change—it’s whether you will . Visit Chernek Consulting for more information or call 866-894-1899 to schedule your consultation today. For F&I beginners be sure to sign up for Chernek Consulting Virtual Pro interactive F&I courseware upgrade to AI Champion Roleplay! Contact Becky to find out more details, available for individual users and dealer group levels. We also customize all training content to fit your exact requirements.
A man is sitting at a desk in front of a computer.
By Becky Chernek August 19, 2022
According to a recent news story, “A perfect economic storm of inflation, soaring gas prices and the unintended consequences of the federal pandemic relief programs is closing in on many car owners.” And this scenario is affecting prime and subprime customers alike.

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