Becky's Blog

F&I Online Training is Interactive and Fun! Designed for the beginner or advanced student. It includes content from our most favorite workshop Closing Tools Mastering Menu Sales! Certification Upon Completion! Behavioral Assessment thru Art Neiman & Associates. Comes with an Ask Becky feature. All the F&I secrets to get you started on a successful career in F&I! www.chernekconsultingvirtualpro.com

F&I Online Training offers interactive online training 24/7 on your time! Increase your earning potential get the promotion you dreamed about. All the secrets to a successful career in Finance & Insurance. Courseware comes with certification after completion. Founded Chernek Consulting, LLC over 18 years with excellent testimonials.

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F&I Online Training for Beginners or Advanced Students. All the secrets of a professional F&I manager - what goes on behind the closed doors of the F&I office. Be efficient - get the promotion you've been dreaming about - raise your expectations - self-education is the key to achieving ultimate success. Check out www.chernekconsultingvirtualpro.com for details. If you can't make a three-day Closing Tools Mastering Menu Sales Workshop this is a must! Go 24/7 on YOUR time. Courseware comes with certification upon completion!

F&I Online - F&I Training - Chernek On Demand

F&I Online Training Go 24/7 with Chernek OnDemand. Developed for the Beginner or Advanced Student. All the F&I Secrets - get the promotion to Finance and Insurance and raise your earning potential significantly. Increase your overall performance with proven techniques that work with today's customer. Content is relevant based on today's business trends.

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Is your dealer on board with subscription service? Some major automotive groups are getting into the act - offering a third alternative to buying a car! Customers just don't want to be on a long-term contract that cost a fortune to get out of from under!

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F&I Training - Overcoming Objections is it a thing of the past, is it a lost art?

Some trainers say using closing tactics may turn off the customer. If you’re using outdated closing techniques, yes, the customer will walk away. “Always be closing” has been relegated to the movie history in Glengarry Glen Ross. Customers become more sophisticated each day because of the information they can excess to become smarter consumers. They also have many more buying options and hard closing tactics send them to the door.

But this doesn’t mean you throw out using closing tactics. It means closing tactics must evolve and be absolutely relevant to the customer’s needs. That evolution comes through better F&I training, F&I ...

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Complimentary (1) single store analysis by an unbiased trusted industry professional. Are you maximizing your potential! Find out!

The F&I Interview is key to building rapport and reducing the customer sales resistance. Meet the customer on their terms at the salesperson desk validate the transaction for accuracy reduce the F&I bottleneck. F&I Training validates the benefits of the interview process by creating a value proposition that gets to the heart of the customer concern. The transaction is complete the F&I manager isn't chasing after documents that ultimately slows down the overall delivery.

F&I Training - The F&I Interview Process

Meeting the customer on their terms reduces resistance and builds rapport and speeds the overall delivery. Overcome product objections based on a valid proposition - based on the customer needs. Assure the deal is straight and minimize chasing stips and significantly increase profits! Get the deal done correctly the first time out.

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Is your sales process consistent? My boss once told me that a process will either make you or break you. Getting the entire team on the same page will make a huge difference in your overall performance. Consistency makes the difference and helps to build confidence. Confidence, as you know, assures success. You can't manage what you don't know. F&I Training starts from the meet and greet, the minute the customer walks in the door or at the dealership website finalizing the transaction in the F&I department.

F&I Training F&I Process Can Either Make You or Break You!

An F&I Process will either make you or break you. You can't manage what you don't know. Consistency is key and helps you to stay on track that maximizes profits and the ability to sell more cars. Chernek Consulting offers in-dealership implementation from the time the customers lands on the dealership website to finalizing the transaction in the F&I department.

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What are you doing with your subprime deals? Remember repeat business is your best business! Do you facilitate a save-a-deal meeting at least three times a week? Does your F&I manager sit up at the desk with your sales manager? If not, why not? Is it a tug of war to determine who has the authority to make spot decisions? Do you throw mind deals into the F&I office on a shoe-string and a prayer and expect it to get done and be profitable? Does your desk manager understand financing or do they shotgun deals to all the banks and don't understand why you just got nailed for POI and POR stips? When was the last time you sent your desk manager to an F&I school? Has your desk manager ever been in finance? Why you put a desk manager on the desk ...

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An F&I Process can either make you or break you. In-dealership F&I Training is essential, discover if your process is working for you or not. Streamline the process by assuring there is a true meeting of the mind helps to speed the overall delivery time and reduce any misunderstanding. When the customer agrees to the terms of the sales they will likely reduce their sales resistance to your product presentation. Give the customer the ability to take control of the buying process will often lead to more aftermarket products sold and a better CSI. Sending the deal into the F&I office without the customer understanding all the terms will likely diminish trust and cost F&I creditability. This often times leads to reduced profits and the effec...

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F&I Training a no doesn't have to mean no, it might just mean, tell me more. Sell to the customers needs not to your paycheck. Closing the customer is a value proposition - the benefit your products offer to the customer. Listen to what the customer tells you - be patient. The customer will tell you the reason why they have decided not to take advantage of the F&I products. If you have done an effective interview you can state, "many of my customers under the same set of circumstances you described who often keep their vehicles for over six years or more take advantage of my service contract is there a reason you chose not to take advantage of the service contract? Make sure you have your word tracks down it takes work - F&I Training...

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