Becky's blog

Jan 12

F&I Training - The F&I Interview

The F&I Interview is key to building rapport and reducing the customer sales resistance. Meet the customer on their terms at the salesperson desk validate the transaction for accuracy reduce the F&I bottleneck. F&I Training validates the benefits of the interview process by creating a value proposition that gets to the heart of the customer concern. The transaction is complete the F&I manager isn't chasing after documents that ultimately slows down the overall delivery.

F&I Training - The F&I Interview Process

Meeting the customer on their terms reduces resistance and builds rapport and speeds the overall delivery. Overcome product objections based on a valid proposition - based on the customer needs. Assure the deal is straight and minimize chasing stips and significantly increase profits! Get the deal done correctly the first time out.

Posted on 01/12/2018 at 05:56 PM

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